jamessteffen
jamessteffen

James Steffen

USA

BK Expert
Community Member Author

Contact James Steffen

Distinguished Groups:

Jim Steffen has four degrees, including a Masters in Mathematics from the University of Notre Dame and a Doctorate in Humanistic Psychology from the University of Massachusetts, where he directed the Leadership Lab. His doctoral dissertation, "Identifying and Developing the Basic Skills of Relationship Building," was the start of his interest in partnering.

To this background he added 21 years of consulting with such large companies as AT&T, IBM, and Pitney Bowes down to the smallest of companies. He is the author of five books including How To Get 100% Participation From a Voluntary Group, Maximizing Managerial Effectiveness, and The Ultimate Competitive Edge: Creating The Very Satisfied Customer Through Partnering, a Handbook.

More information about Jim and his work can be found at www.ssainternational.com.

Inclusive Conversations

"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but ...

Subtle Acts of Exclusion

This practical, accessible, nonjudgmental handbook is the first to help individuals and organizations recognize and preve...

The 4 Stages of Psychological Safety

This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizat...

Diversity Beyond Lip Service

"La’Wana Harris has opened this coach’s eyes to the power of coaching practices to create new paths for diversity and inc...

7 Rules for Positive, Productive Change

Change is difficult but essential—Esther Derby offers seven guidelines for change by attraction, an approach that draws p...

Dig Your Heels In

Sought-after speaker and consultant Joan Kuhl arms young women with the tools they need to transform male-dominated corpo...

Compassionate Counterterrorism

Islamist terrorism is not about religion, says Leena Al Olaimy, an Arab Muslim, Dalai Lama Fellow, and social entrepreneu...

Networking for People Who Hate Networking

Most books for people who would rather get a root canal than face a roomful of strangers tell readers how to fight agains...

The Unwritten Rules of Managing Up

“This is a must-read for bosses and subordinates alike, as it exposes our flaws but teaches us how we can work together t...

Bedtime Stories for Managers

In forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and on...

The Critical Few

Without a deep understanding of your company’s culture, any change effort you undertake will fail. Bestselling author Jon...

The Law of Small Things

We are living in a time when dishonesty and duplicity are becoming commonplace. Each of us can fight this cultural corrup...

The Future of Packaging

Tom Szaky sets out to do the impossible – eliminate all waste. This book paints a future of a “circular economy” that rel...

Citizen Capitalism

Top Cornell law professor Lynn Stout and her coauthors Tamara Belinfanti and Sergio Gramitto offer a visionary but practi...

The Eight Essential People Skills for Project Management

Veteran project manager and University of California professor Zachary Wong identifies the eight most common people probl...

Help Them Grow or Watch Them Go

The new edition of a bestselling classic, Help Them or Grow Watch Them Grow offers advice on talent retention for the mod...

James does not have any services data.
James has not listed any clients.
Fees for services are available upton request.
James does not have any reviews yet.
James has not added any photos.